Become indispensable to clients by helping them control costs

In the current business environment, controlling the total cost of ownership or TCO of a new technology investment is high on the agenda of most business leaders.

This is especially true for companies that rely on hardware and/or software-based systems to deliver commercial products and services to their end-clients.

However, given the increasingly complex and disruptive nature of technology today, this is becoming a complicated and difficult task. Technology suppliers that can help their clients manage costs are well-placed to become indispensable to the success of their clients.

Why Total Cost of Ownership matters more than Price

Within today’s economic context managing the cost base has become a priority for most consumer households and companies alike.

When it comes to commercializing technology-based product or services, especially those offering additional benefits seen mostly over the long term, technology companies (both as suppliers and buyers of goods and services) need shift the focus from the sale price to the total cost of ownership (TCO).

To understand why TCO is so important we first need to consider what it means.